Good practice
Your Wagenküll Castle Spa!
We want you to feel good and comfortable with us and enjoy every moment.
To make your visit as pleasant as possible, please follow the good practice of visiting. If you have additional questions or would like advice regarding treatments, please contact us and we will be happy to help you.
Spa etiquette
The spa atmosphere is calm and relaxing, therefore we kindly ask you to speak in a low voice and, if possible, switch off your mobile phone.
Spa at your home
Most of the products used in spa treatments are available for purchase at the spa reception, so that the skin-pampering spa experiences can continue at home.
Health condition
Before the start of a treatment, please be sure to inform the spa therapist about any health problems (e.g. chronic illnesses, allergies, injuries) or health conditions (e.g. pregnancy, breastfeeding) that may affect the choice of treatments.
Expectant mothers and breastfeeding women are also welcome to spa treatments. Please consult the spa therapist in advance as to which treatments are most suitable during this special time.
Feedback
We are very grateful if you share your spa visit experience with us and give feedback regarding the treatments. This valuable information helps us to better understand your expectations, hopes and needs, and thanks to that we can bring you even more joy on your next visits. We want you to always come back here with pleasure.