{"id":16890,"date":"2026-03-26T11:57:34","date_gmt":"2026-03-26T09:57:34","guid":{"rendered":"https:\/\/www.wagenkull.ee\/?page_id=16890"},"modified":"2026-03-26T11:57:34","modified_gmt":"2026-03-26T09:57:34","slug":"general-booking-conditions","status":"publish","type":"page","link":"https:\/\/www.wagenkull.ee\/en\/general-booking-conditions\/","title":{"rendered":"General Booking Conditions"},"content":{"rendered":"\n<ol class=\"wp-block-list wp-el\">\n<li><strong>Booking<\/strong><br>\u2013 A booking confirmation containing the number of guests, services and pricing information will be sent to the customer\u2019s email address.<\/li>\n\n\n\n<li><strong>Arrival and Departure<\/strong><br>\u2013 Check\u2011in starts at 15:00, check\u2011out on the day of departure is until 12:00.<br>\u2013 Early arrival and late departure are possible only upon agreement with the hotel and according to the valid price list.<\/li>\n\n\n\n<li><strong>Group Bookings<\/strong><br>\u2013 Bookings including 6 or more rooms are considered group bookings.<br>\u2013 For group bookings, the accommodation list must be provided no later than 4 working days before arrival (first and last names of guests, room category, additional service bookings, etc.).<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading wp-el\"><strong>Amendment and Cancellation Conditions for Bookings up to 5 Rooms<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list wp-el\">\n<li>A booking can be cancelled free of charge no later than 48 hours before arrival. In case of later cancellation or no\u2011show, the hotel has the right to charge compensation equal to the cost of the first night. Special offers and campaign bookings are subject to their own conditions.<\/li>\n\n\n\n<li>The hotel will hold the room until 18:00 on the day of arrival. If the guest has not cancelled the booking or informed the hotel about a later arrival, the hotel has the right to cancel the booking without contacting the guest.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading wp-el\"><strong>Amendment and Cancellation Conditions for Bookings of 6 or More Rooms<\/strong><\/h2>\n\n\n\n<p class=\"wp-el\">\u2013 For group bookings, changes of up to 10% of the confirmed order are allowed up to 4 working days before arrival.<br>\u2013 For changes exceeding 10%, the hotel has the right to charge compensation based on the unused services:<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes wp-el\"><table class=\"has-fixed-layout\"><thead><tr><th>Number of Rooms<\/th><th>Cancellation Without Compensation (days before arrival)<\/th><th>25% Compensation<br>from the total cost of the order<\/th><th>50% Compensation<br>from the total cost of the order<\/th><th>100% Compensation<br>from the total cost of the order<\/th><\/tr><\/thead><tbody><tr><td>Up to 5 rooms<\/td><td>2 days<\/td><td>&#8211;<\/td><td>&#8211;<\/td><td>0\u20131 days<\/td><\/tr><tr><td>6\u201315 rooms<\/td><td>14 days<\/td><td>8\u201313 days<\/td><td>4\u20137 days<\/td><td>0\u20133 days<\/td><\/tr><tr><td>16\u201330 rooms<\/td><td>30 days<\/td><td>15\u201329 days<\/td><td>8\u201314 days<\/td><td>0\u20137 days<\/td><\/tr><tr><td>31+ rooms<\/td><td>By agreement<\/td><td>By agreement<\/td><td>By agreement<\/td><td>By agreement<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-el\"><strong>The hotel may apply stricter booking and cancellation conditions during high\u2011demand periods, for large reservations starting from 31 rooms, or for special offers. In such cases, the hotel will confirm conditions separately by email.<\/strong><\/p>\n\n\n\n<p class=\"wp-el\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Amendment and Cancellation Conditions for Bookings up to 5 Rooms Amendment and Cancellation Conditions for Bookings of 6 or More&#8230;<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":15,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-16890","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.wagenkull.ee\/en\/wp-json\/wp\/v2\/pages\/16890","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wagenkull.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wagenkull.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wagenkull.ee\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wagenkull.ee\/en\/wp-json\/wp\/v2\/comments?post=16890"}],"version-history":[{"count":3,"href":"https:\/\/www.wagenkull.ee\/en\/wp-json\/wp\/v2\/pages\/16890\/revisions"}],"predecessor-version":[{"id":16899,"href":"https:\/\/www.wagenkull.ee\/en\/wp-json\/wp\/v2\/pages\/16890\/revisions\/16899"}],"wp:attachment":[{"href":"https:\/\/www.wagenkull.ee\/en\/wp-json\/wp\/v2\/media?parent=16890"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}