Privacy policy of e-store

Castle Spa Wagenküll collects, stores, publishes, transmits and stores customer data in accordance with the laws of the Republic of Estonia and the European Union legislation for the best service of clients and for the performance of contractual relations.

All personal information provided while making a purchase in the e-store are confidential and are treated by the requirements of the law of personal information.

Castle Spa Wagenküll has the right to collect personal information provided by the Client. Castle Spa Wagenküll does not give out personal information to third parties without the consent from the customer, except in cases provided by law.

Personal data is processed by the information as prompted by the Client placing the booking (first and last name, e-mail address and telephone number).

Sensitive card data is securely stored by Makecommerce (https://makecommerce.net) and never shared with merchants or 3rd parties when you pay. Maksekeskus AS is a PCI-DSS compliant payment service provider, processing Visa and MasterCard payments for merchants based in the EU. Card details are only stored via a secure SSL connection and never shared with merchants or 3rd parties. In order to return the amount paid by the Client considering the terms and conditions of cancellation, modification or refund, Lossispaa Wagenküll will use secure platform of Maksekeskus.

Customer`s personal data will be forwarded to Castle Spa Wagenküll authorized data controller with the aim to efficiently use the collected data for providing the best service to the client. Castle Spa Wagenküll is responsible for the activities of authorized data controller and data controller complies fully with the Castle Spa Wagenküll principles of processing personal information. Authorized controller is Castle Spa Wagenküll

Collecting non-personal data – we also collect non-personal data can not be directly linked to one specific person (browser versioon, language preference, location, time spent on the page, etc.) and we treat it as a generalized customer behavior in the e-store of Castle Spa Wagenküll. Aggregated data is used for upgrading the service/product of the e-store.

Castle Spa Wagenküll keep personal data in databases for as long as it is needed to achieve various data-processing objectives but no longer than 7 years after marked check-out date on your online booking. The customer has the right at any time to access his/her personal data and information about the actions performed by him/her. Customer has the right at any time to demand corrections in his/her personal data if the data has changed or is inaccurate for some other reason. To modify/add or remove data, please contact Lossispaa Wagenküll by e-mail info@wagenkull.ee.

Terms and conditions of privacy policy – by using the estore, you are familiar with and agree to these principles and conditions. We reserve the right to change the general terms and conditions of the Privacy Policy, as appropriate, by informing it on Castle Spa Wagenküll website. For any questions or concerns regarding privacy policy or data processing, please contact us by e-mail info@wagenkull.ee.

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